Privacy Notice
This Privacy Collection Notice explains how CLUB on EAST collects, uses, and discloses your personal information, in compliance with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs). It applies to all personal information collected by our Venue and may be updated periodically to ensure compliance with the APPs and relevant legislation.
Legal Requirements for Information Collection
Our Venue is sometimes required to collect, hold, use, and disclose personal information related to individuals, including but not limited to customers, contractors, suppliers, Sutherland Liquor Accord, Miranda Liquor Accord, and employees. These actions are performed during our business activities.
For further information about these obligations, please contact our Privacy Officer using the details provided below.
How We Collect Personal Information
We collect personal information only through lawful and fair means, directly from you whenever reasonable and practicable. Methods of collection may include:
Application forms
Email or other written communications
Telephone calls
In-person interactions (including through ID scanners)
Transactions
Our website
Surveillance (CCTV) cameras
Communication-supporting technology
Publicly available information sources (e.g., telephone directories, the internet, social media sites)
Direct marketing database providers
Purposes for Collecting Information
We collect personal information when it is reasonably necessary for our functions or activities. The primary purposes for collecting, holding, using, and disclosing personal information include:
Complying with relevant licensing legislation to ensure responsible service of alcohol
Ensuring the safety and wellbeing of patrons by maintaining a secure environment
Recruitment functions
Customer service management
Training and events
Surveys and general research
Business relationship management
We may also collect, hold, use, and disclose personal information with your consent or as required or authorised by law.
Direct Marketing
We may use your personal information for direct marketing to inform you about new goods and services. Sensitive information will only be used for this purpose with your consent.
You can opt out of receiving direct marketing communications by contacting the Privacy Officer in writing or unsubscribing via our website if available.
Disclosure of Personal Information
We may disclose your personal information for the aforementioned purposes or as legally required, including to the Sutherland Shire Liquor Accord for barring policy compliance and to NSW or Australian Health authorities for COVID-19 tracing.
Before disclosing your personal information to a third party, we will take reasonable steps to ensure the third party does not breach the APPs regarding your information.
Our Privacy Policy, Access to Personal Information, and Complaints
We have a privacy policy, compliant with APP One, available on the CLUB on EAST website or from our Privacy Officer. It details how to access and correct your personal information.
If you have any questions or concerns, please contact our Privacy Officer, Scott Lindsay, at:
Telephone: 02 9521 4700
Email: scott@cluboneast.com.au
Postal Address: 7 East Parade, Sutherland NSW 2232
Thank you for your attention to this important matter.